Retail Sales Floor Job Description

Often customers will ask where they can find a particular item.

Retail sales floor job description. Retail sales associate job summary we are seeking an energetic dependable retail sales associate to join our growing team. They often help the customer with returns refunds and resolve common complaints. Sales floor associates are responsible for providing exceptional service to customers who come for shopping at their company s store. Sales associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.

As a sales floor team member in hardlines you are responsible for ensuring an exceptional guest experience in the areas of the store designated as hardlines. Alternative titles for this role are retail sales associate sales floor associate and retail salesperson. Drives sales through engagement of customers suggestive selling and sharing product knowledge. Retail sales associate job responsibilities.

Sales floor job description the first responsibility of a sales floor associate is to greet customers and ask if they can help them with their shopping. Individual responsibilities as a retail sales associate may include demonstrating outstanding customer service and selling skills keeping the selling floor stocked with merchandise assisting in display of merchandise or organizing the selling floor and stock areas. Part of the sales floor associate s job is to know the layout of the store so he can direct or take customers to that area. Retail sales jobs can involve a broad spectrum of duties and activities depending on the product service and merchandise offered by the employer.

The job description clearly outlines the common tasks and activities of a retail sales job and provides a description of the skills knowledge and key competencies required in the job. You will directly assist customers process transactions help merchandise the sales floor and play a vital role in making our retail experience a positive one. Serves customers by helping them select products. Their job description entails promptly greeting and acknowledging customers in a friendly way as they enter the store.